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A Better Day, Every Day

▶ WatchEl Adiós · 1:25

01 Background

IKEA arrived in Mexico with no brand equity and a perception problem: foreign retailers are assumed to be expensive and not for everyone. Homes are small (around 62 m²) and full, averaging 3.6 people.

02 Brief

Win Mexican hearts before a single store opened, with a market entry plan for Guadalajara that felt locally earned, and IKEA’s first mass media campaign in Mexico.

03 Solution

The instinct was to lead with design. We pushed back: Mexicans fall in love with brands through recognition, not aesthetics, and music is a native language here.

Three iconic Mexican songs, rewritten around daily home life, anchored three TV spots, each a real household. It ran 360 with outdoor near schools and family spots, and prices shown from day one, breaking category convention to kill the ‘expensive’ perception.

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04 Results

  1. 01Successful national launch and Guadalajara opening
  2. 02IKEA became a top-of-mind home solutions brand in Mexico
  3. 03Pricing-in-awareness adopted as standard for future campaigns
  4. 04Montalvo now runs IKEA Mexico’s full funnel nationwide
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